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Received your order but changed your mind? No problem, we have a 90-day returns policy.
Please visit our policy page for more information on returns.
We are confident that you will love your new find for your pet(s).
However if, for any reason you are not happy, we offer a 100% Money-Back Guarantee!
Simply contact us to start a return within 90 days of receiving your order to receive your refund.
If the products you receive show water residue, congratulations, you have received a product that has passed our quality inspection.
For each batch, our quality inspector conducts random sampling to ensure that the quality meets the requirements; therefore, it may happen that some water remains in the product. If problems are identified during the inspection, we will identify them and sort out the product.
It is recommended to fully charge the product before first use.
After a full charge, the range is 8-10 meters. The water gun can deliver about 35-50 shots once filled with water, and then the battery can take about 4-5 more water fills, totaling approximately 200 shots.
With a low battery, the range is negatively affected.
Recommended age: Over 6 years
The battery is waterproof and safe. To extend the battery life, the area where the battery is installed should be kept dry.
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If, for any reason, your are not satisfied with your new find within 90 days, we'll refund your money, no questions asked.
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